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FLEX WORKFORCE

Available when you need support

FLEX REV-cYCLE PERFORMANCE

Achieve optimal efficiency and flexibility while increasing Revenue Cycle performance with a highly trained and certified Virtual Workforce.  We continuously scale up and down your dedicated flex teams based on data-driven analysis.

Bridge The Gap With Flexible Staffing

Regardless of how you manage your Revenue Cycle, we create the best fit for your virtual staffing needs based on:

  • Short-term need
  • Performance
  • Budget
Seamlessly Scale Up & Down
Flexibility to use as a stand-alone workforce, extension to existing teams, or to jointly operate. Change scope without re-negotiating with:

  • On Demand Workforce
  • Joint Management
  • Predictive Resourcing

Flex Workforce

Adapting to Variable Workloads

Our Flex Workforce solution offers dedicated revenue cycle resources able to scale on demand as your workload requires. Approved by you, trained and certified by Currance to support your team, we provide a trusted, virtual workforce with a lower-cost fee structure than traditional outsourcing.

Flex Workforce allows you to establish fixed staffing teams while Currance smoothly and efficiently meets your variable staffing requirements to address the ebb and flow of revenue cycle operations.

Benefits:

  • Seamlessly scale-up and scale-down as demand varies
  • Experienced, trained, and certified resources support your team
  • Ability to predict when additional resources will be needed
  • Access to virtual workforce management practices and technology
  • Ability to blend teams, integrate technology and jointly operate, if desired

Referral Management

Currance Referral Management Services ensures you’re provided with health information that’s accurate and complete, and your patients receive referrals to the proper physicians. Pre-approved by you, and trained to adhere to the provider practices you define, your Flex Workforce team members help you achieve greater patient-physician engagement and satisfaction – while also helping you maintain state and federal regulatory compliance.

Pre-Registration

Currance Pre-Registration Service supports your team and processes to enforce quality data management and documentation standards for accuracy, while providing a high level of security and HIPAA compliance. Equally important, our patient-centric approach helps patients understand their responsibility and increases patient liability collections.

Patient Financial Services

Currance Patient Financial Services optimizes your cash flow, seamlessly handling healthcare billing by accessing your patient accounting system and providing end-to-end execution of billing and collections. We tailor these services specifically to your needs, accounting for your current technology and processes. The pre-approved members of your Currance Flex Workforce team support your fluctuating needs for:

  • Billing/Rebilling
  • Account Follow Up
  • Denial Management
  • Credit Balance/Refunds

Workforce Development

Building High-Performance Teams

Utilizing a unique approach to blended learning, leadership training helps improve the productivity of your teams. Each course on people skills starts with a video-learning or self-assessment exercise to begin the process of discovering the fundamental aspects of leadership, service and recognition. Active learning sessions are led by a competent and trained facilitator and hosted on our Learning Management System (LMS ) platform.

Workforce Engagement Capabilities

Enhance the employee experience by leveraging our LMS training and engagement content for service standards, recognition habits, and remote management leadership skills. Drive rapid organizational change that strengthens your rev-cycle in pursuit of “Employer of Choice” and “Health System of Choice” while reducing costs.

FEATURES

  • Virtual on-boarding to off-boarding best practices
  • Role-specific training and certifications using LMS platform
  • Leading distributed teams in today’s “new norm”
  • Best in KLAS internal and external service standards
  • Celebrating service, tenure and social engagements